CUSTOMER SERVICE
An EXCEPTIONAL Customer Experience is our TOP PRIORITY!
Here at Jasmas Natural Beauty, we strive to provide our customers with an exceptional customer experience, dynamite customer service, and products that
EXCEED YOUR EXPECTATIONS every time!
If you have any concerns, would like to give us your feedback about how well we are meeting your needs, or if you'd just like to simply drop us a quick "hello", don't hesitate to contact us on the form provided!
We would LOVE to hear from you!!
We appreciate our customers and are constantly striving to make your experience with Jasmas Natural Beauty one that you will never forget!
REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE
MON-SUN: 9am - 9pm EST
CHAT WITH US
Representatives are available:
MON-SUN: 9am - 9pm EST
Our Return/ Refund Policy
While Jasmas Natural Beauty is constantly striving towards excellent customer service and exceptional customer shopping experiences, we understand that every once in a while, we may run into a small issue from time to time... after all, we ARE human. With our goal of an excellent customer experience with our company at the forefront of our mind, we have made several efforts to create a line of communication for customers to reach us if they should have any issues.
While we are striving for your complete satisfaction, due to the nature of our business and the fact that products are produced with the full intention to come in contact with your lovely lady/ male parts, we have put strict guidelines in place to keep the health and safety of all of our customers and staff as our top priority. Please read our detailed Return/ Refund Policy below.
OUR POLICY
Due to the COVID-19 virus and the nature of our business, Jasmas Natural Beauty will not accept returns of any products. If for some reason you are not satisfied with your product, please contact customer service at our LIVE chat option and we will be sure to try our best to resolve your concern. Your satisfaction is our TOP PRIORITY!
REFUNDS WILL BE GRANTED AT THE DISCRETION OF Jasmas Natural Beauty ONLY. WE OPERATE OUR COMPANY ON AN OVERALL "NO REFUND" POLICY. Refunds on purchased products are not guaranteed and are on a case-by-case basis at the discretion of management. If customers experience an issue, Jasmas Natural Beauty will do its absolute best to resolve the issue with the customer to provide a satisfactory experience with our company.
Due to ongoing COVID-19 concerns, Jasmas Natural Beauty will not be accepting EXCHANGES at this time. Thank you for your understanding!
ORDER PROCESSING/SHIPPING TIMES
Jasmas Natural Beauty works to process and ship all orders received promptly following the receipt of your order. We have a standard order processing and shipping time based on the size of your order.
All orders $99 and under will typically be shipped within 2-3 business days from the date the order was placed.
All orders over $100 will be processed and shipped within 3-5 business days depending on the items being ordered. Typically, all yoni steaming chair/box orders will be shipped within 5 days of the date the order is received.
IF YOU HAVE ANY QUESTIONS ABOUT THE PROGRESS OF YOUR ORDER BEING SHIPPED, PLEASE EMAIL